Category Archives: Generational Training

Want A More Satisfying Career? Become A Mentor

If you’re not currently mentoring someone, it’s time to ask yourself:  “Why not?” You may feel you don’t have anything to share as you’re not experienced enough or considered a tenured professional. Maybe you don’t know who would be a … Continue reading

Posted in Career Success, Dealing with People, Emotional Intelligence, Employee Development, Employee Onboarding, Generational Management, Generational Training, Human Resources, Interpersonal, Leadership, Leadership Basics, Leadership Skills, Learning, Management, Mentoring, New Hires, Organization, Positive Leadership, Supervisor, Team Building, Thought Leadership, Training & Development | Leave a comment

7 Management Practices That Can Improve Employee Productivity

All companies want to improve employee productivity, but how often do they examine their own management practices as a means of attaining it? Studies consistently show that a disturbingly high number of non-management employees are disengaged, not working at full productive … Continue reading

Posted in Active Listening, Career Success, Coaching, Communication, Creative Leadership, Dealing with People, Delegation, Emotional Intelligence, Employee Development, Generational Management, Generational Training, Human Resources, Leadership, Leadership Basics, Leadership Skills, Learning, Management, Mentoring, New Hires, Organization, Positive Leadership, Supervisor, Team Building, Thought Leadership, Training & Development | Tagged , , | Leave a comment

The Criteria for Picking a Leader

President John Quincy Adams once said, “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” Some leaders, like the ones Adams describes, rise naturally to the top, while others must … Continue reading

Posted in Creative Leadership, Customized Training, Dealing with People, Delegation, Employee Development, Employee Onboarding, Generational Management, Generational Training, Human Resources, Inspiration, Interpersonal, Leadership, Leadership Basics, Leadership Skills, Learning, Management, Mentoring, New Hires, Organization, Positive Leadership, Supervisor, Team Building, Training & Development | Leave a comment

Performance Management or Shared Leadership

In my previous blog The Real Duck Dynasty I wrote about the role of organizational hierarchy and its facilitation of duck quacking among team members and respective stakeholders. More specifically I shared the negative impact on morale, productivity, poor customer service and … Continue reading

Posted in Coaching, Communication, Creative Leadership, Customized Training, Dealing with People, Delegation, Emotional Intelligence, Employee Development, Employee Onboarding, Generational Management, Generational Training, Human Resources, Inspiration, Interpersonal, Leadership, Leadership Basics, Leadership Skills, Learning, Management, Mentoring, New Hires, Organization, Positive Leadership, Supervisor, Team Building, Training & Development | Leave a comment

Are Your Employees Engaged?

Want to know how committed your employees are? The real test of employee engagement, says serial entrepreneur and author Kevin Kruse, is “discretionary effort.” Connecting through the Miami airport last October, Kruse – author of the new Employee Engagement 2.0: How to … Continue reading

Posted in Career Success, Coaching, Communication, Creative Leadership, Customized Training, Dealing with People, Delegation, Emotional Intelligence, Employee Development, Generational Training, Human Resources, Inspiration, Leadership, Leadership Basics, Leadership Skills, Learning, Management, Mentoring, New Hires, Organization, Positive Leadership, Supervisor, Team Building, Training & Development | Leave a comment

Leaders, Open Your Hearts

“The minute a person whose word means a great deal to others dares to take the open-hearted and courageous way, many others follow.”—Marian Anderson Do you care about me? This is what people want to know when they work for you. … Continue reading

Posted in Career Success, Coaching, Creative Leadership, Customized Training, Dealing with People, Delegation, Emotional Intelligence, Employee Development, Generational Management, Generational Training, Human Resources, Inspiration, Interpersonal, Leadership, Leadership Basics, Leadership Skills, Learning, Management, Mentoring, New Hires, Organization, Positive Leadership, Supervisor, Team Building, Training & Development | Tagged | Leave a comment

Why Customer Service Is The Life Or Death Of Your Company

From time to time I will try and use non-marketing metaphors/real life examples to help make a point. From What Schoolhouse Rock And Integration Have In Common to Baby, We Were Born to Market: Springsteen on Social Media Marketing, I love juxtaposing things … Continue reading

Posted in Career Success, Communication, Customer Service, Dealing with People, Emotional Intelligence, Employee Development, Employee Onboarding, Generational Training, Human Resources, Interpersonal, Leadership, Learning, Management, Mentoring, New Hires, Organization, Personal Achievement, Positive Leadership, Supervisor, Training & Development | Leave a comment

How managers can move workers from ‘transactional’ to ‘engaged’

So we’re all agreed: Engaged employees are the key to every organization’s success. But engaging today’s employees is no easy task. Need proof? The numbers from a survey released last July tell the ugly story. According to HR consulting giant Towers Watson’s Global Workforce … Continue reading

Posted in Active Listening, Coaching, Communication, Creative Leadership, Customized Training, Dealing with People, Emotional Intelligence, Employee Development, Employee Onboarding, Generational Management, Generational Training, Human Resources, Inspiration, Interpersonal, Leadership, Leadership Basics, Leadership Skills, Learning, Management, Mentoring, New Hires, Organization, Positive Leadership, Supervisor, Team Building, Training & Development | Leave a comment

10 Ways to manage Employees Who Are Older Than You

There are always awkward moments when a company’s new hire is younger than the team he or she is managing. Older employees who thought they were in the running for the same position may feel slighted, others may assume youth amounts to … Continue reading

Posted in Career Success, Creative Leadership, Dealing with People, Delegation, Emotional Intelligence, Generational Management, Generational Training, Human Resources, Interpersonal, Leadership, Leadership Basics, Leadership Skills, Learning, Management, Mentoring, Organization, Supervisor, Team Building, Training & Development | 1 Comment

The art of listening when receiving feedback

“I was actually doodling, when appearing to take notes,” admitted Sara when I asked her how she stayed focused when listening to feedback.”  “I wasn’t focused or listening” she revealed candidly.  Not sure you would reveal this about yourself, or … Continue reading

Posted in Active Listening, Career Success, Coaching, Communication, Customer Service, Dealing with People, Emotional Intelligence, Employee Development, Generational Management, Generational Training, Human Resources, Interpersonal, Leadership, Leadership Basics, Leadership Skills, Learning, Management, Mentoring, New Hires, Organization, Positive Leadership, Stress Management, Supervisor, Team Building, Training & Development | Leave a comment